Heliservices in Newcastle and Hunter in New South Whales in Australia

FAQ

  • Chevron down How many passengers can you fly?
  • You can bring one or whole groups of people on our scenic flights. We do require 2 minimum adult fares on each flight and if you are a single we MAY be able to match you with another flight but may not be at the desired time/date.

    We have helicopters that seat 3 passengers plus the pilot and helicopters that can seat 4 passengers plus the pilot and a helicopter that can seat 5 passengers plus the pilot (at special request)

  • Chevron down What happens if it rains on the day of my flight?
  • No need to worry we are able to fly in most conditions including light rain and wind and we don’t fly above the clouds so you still get a great view.

  • Chevron down What are your opening hours?
  • We are open for business 7 days a week. First flight is usually about 9 am and the last flight is usually about 5pm

  • Chevron down Do you have set times that you fly during the day?
  • There are no set times for our flights but we welcome bookings if you would like to go at a particular time that suits you.

  • Chevron down What is the best time of the day to fly?
  • There is no specific time of the day that is best to fly around Newcastle & Hunter Valley.

  • Chevron down Can I bring my camera or video camera on the flight?
  • We encourage you to bring a camera with you and take as many photographs as you like. Video cameras are also welcome.

  • Chevron down How long before the flight do I need to be there?
  • We recommend you arrive at least 10 minutes prior to your flight so we can get you signed in and safety briefed.

  • Chevron down What should I wear?
  • Wear something so you are comfortable for your flight but we do require a shirt to be worn and closed in shoes are preferred over thongs.

  • Chevron down Do you accept credit card?
  • No problems, we accept credit cards, eftpos and cash as payment for our flights and you are welcome to pay on arrival at the heliport.

  • Chevron down How do I find you?
  • We are located on 8 Cowper Street, Carrington. To find us:
    Cross over Carrington bridge (look to your right as you cross and you will see the Police building)
    Turn right into Fitzroy St (1st right after bridge) then a sharp right turn at the gravel side street. Follow the road towards the water
    You will see our signed gate on the left next to a big gum tree, with plenty of free parking available.
    If you have any problems finding us or need to check directions please call 0408 938 700.

  • Chevron down What's your cancellation policy?
  • Please click here to find out all about our cancellation policy.